Reception Outsourcing
Research has proven that the first two minutes are the most important when meeting people for the first time. During this initial period, strong and lasting opinions are formulated. In business, these opinions are projected onto the organisation that the person represents.
With our clients in mind, we have developed our own style for reception services, called "First Impression". Trained, neatly dressed personnel, fluent in foreign languages, will always greet your visitors with a smile.
| Benefits for Clients: |
| • Ability to focus on core activities
• Professional corporate image • Decreasing the workload on administration and HR staff • Staff rotation becomes our challenge • Ability to reduce the number of full-time personnel • Streamlining reception work • High level of customer and VIP service |
We deal with all aspects of reception operation. Our objective is to relieve the client to the broadest extent possible of the burden of providing reception services, and to that end we recruit, employ, train and coordinate the work of receptionists.
The visitors and employees of our clients are always supported in a professional manner and do not have the impression that the reception staff is employed by an external provider. Depending on the actual needs, the reception can also work as a helpdesk, that is an information and coordination point where additional services can be obtained, such as: collection of laundry, coordination of orders for office supplies, etc. We also care for the surroundings of the reception area, providing flowers from our flower service.
| Reception service package: |
| • Competent personnel fluent in foreign languages
• Training on professional customer service • Specialised reception software • Sodexho Manager's support • Option to take over the former reception staff |
Contact:
Tel.: (48/22) 338-96-41
Fax: (48/22) 338-96-49
E-mail: sales@sodexho.com.pl
„Frito Lay has decided to cooperate with Sodexho in order to increase the efficiency and continuity of reception work during holidays and sick leaves of receptionists. Due to the cooperation with Sodexho we are sure that our reception staff in professional and well trained." Anna Rowicka, HR Manager - Frito Lay Polska
„Since 2006 Arval cooperates with Sodexho in the area of reception outsourcing. Sodexho provided employees who are adapted to the culture and needs of our company.
The personell hired and managed by Sodexho is integral part of our company. Our guests and employees notice the professional service but they don't feel that receptionists
are hired by external company." Aleksandra Kowalczyk, Human Resources Manager - Arval Polska